Privacy Policy

Omann Brothers Paving Inc. - SMS & Customer Communications

1. Information We Collect

We may collect the following information:

• Name
• Mobile phone number
• Address related to service location
• Project details
• Communication history
• Opt-in/opt-out records

Information is collected through signed contracts, website forms, direct communication, or service agreements.

2. How We Use Your Information

We use collected information to:

• Send project-related text notifications
• Provide scheduling updates
• Deliver aftercare recommendations
• Respond to customer inquiries
• Maintain service records
• Comply with legal and regulatory requirements

We do not send promotional marketing messages unless separately authorized.

3. SMS Consent & Data Protection

SMS consent is collected through written agreement or documented opt-in.

Your mobile information will not be sold, rented, or shared with third parties for marketing purposes.

We may share limited information with service providers (such as Twilio) solely for the purpose of delivering messages.

All service providers are required to maintain appropriate data protection safeguards.

4. Data Retention

We retain customer information only as long as necessary to:

• Complete services
• Maintain business records
• Comply with legal obligations
• Resolve disputes

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no transmission over mobile networks or the internet can be guaranteed to be 100% secure.

6. Your Rights

You may:

• Opt out of SMS communications at any time by texting STOP
• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal requirements

To submit a privacy request, contact:

7. Children's Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.